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Job Descriptions

Fire Division Chief- Operations


Under administrative direction, manages and coordinates the work load and staff of specialized fire services which may include Administration, Operations, and/or Training; coordinates activities with other divisions, departments and agencies; provides highly complex staff assistance to Fire Chief and performs other job related work as required.

This position is designated as represented by Turlock Management Association-Public Safety (TMAPS) for Labor Relations purposes and is considered non-exempt under the Fair Labor Standards Act (FLSA).


Under the direction of the Fire Chief. The job incumbent provides direct supervision of subordinate level supervisors, professional, technical line and office clerical staff in related program areas.


This is a mid-management classification responsible for the management of discrete sub-departmental organizational component(s) and programs/functions within a department as determined by Department Director (Chief), City Manager and City Council. Serves as a member of the City policy advisory team with responsibilities for developing means for implementing policies and procedures developed the by executive team. The incumbent exercises policy development and promulgation responsibilities for specific program/functional areas. Demonstrates technical competence while working as a team member and exercises independent judgment in a number of confidential and sensitive assignments. Duties and responsibilities are performed in accordance with city policy, ordinance and fire code.

ESSENTIAL FUNCTIONS: Duties may include, but are not limited to, the following:

  • Responds as Chief Officer to emergencies and directs or performs related activities during multiple alarms, as needed.
  • Recommends and implements division goals, objectives, policies and procedures.
  • Manages, oversees and participates in development of work plans; assignment of work activities, projects and programs; monitors work flow.
  • Reviews and evaluates work projects, methods and procedures.
  • Prepares specialized budgets related to assigned activities; assists in budget implementation; participates in forecast of additional funds needed for staffing, equipment, materials, and supplies; administers the approved budget.
  • Prepares reports; documents policies and procedures; performs research; makes presentations before various groups, including City Council, as needed.
  • Participates in recruitment and selection activities; makes recommendations for appointment of new staff; assists with staff orientation and training.
  • Supervises staff including provision of timely performance evaluations; recommends and implements approved discipline; provides staff development; and maintains high standards necessary for efficient, professional operations.
  • Answers questions; provides information to the public; recommends corrective actions; investigates, reports, documents and resolves complaints.
  • Builds and maintains respectful, positive working relationships with staff, supervisors, outside agencies and the public using principles of good customer service.
  • Models appropriate professional management conduct; maintains appropriate confidentiality of sensitive information; complies with and supports City policies and procedures, labor laws, and MOU provisions.
  • Attends assigned meetings and training; interacts with outside agencies and commissions; provides leadership for teams, or committees, as needed.
  • Assures staff work in a safe manner; follows safety requirements; monitors and assures compliance with regulations and other legal requirements
  • Represents Fire Chief in his absence, as requested.
  • Manages and monitors work programs related to Engine/Truck company activity coordination; station and equipment maintenance; communications systems for operations and emergency response activities; and station assignments.
  • Evaluates levels of staffing for proper response, station locations and coverage policies.
  • Evaluates individual, company and multi-company performance.
  • Oversees purchase orders, procurement cards, and RFPís, to ensure fiscal responsibility and proper management of the operating budget.
  • Performs other duties, as assigned.


Knowledge of:

  • Budgeting procedures and techniques.
  • Principles and practices of supervision, staff selection, training and personnel management.
  • Modern principles of Fire Department administration.
  • Modern fire suppression tactics and strategies.
  • Use and maintenance of fire fighting equipment and apparatus.
  • Safe work practices and related regulations.
  • Standards of coverage, emergency response and disaster preparedness programs.

Ability to:

  • Lead, manage, evaluate and train personnel effectively and maintain discipline.
  • Organize, implement and supervise departmental goals and City objectives.
  • Interpret, explain and apply departmental rules and regulations.
  • Make presentations before groups and represent the Department in public forums.
  • Use computer and job related software effectively.
  • Organize, analyze, manage and implement a variety of division programs.
  • Prepare, forecast and administer a budget.
  • Establish and maintain respectful, effective and cooperative working relationships with those contacted in the course of work.
  • Communicate effectively, orally, electronically and in writing.



Possession of a Bachelor Degree in Fire Science, Public Administration or related field; OR

Must be currently enrolled in an accredited university or institution and obtain a Bachelor Degree in Fire Science, Public Administration or related field within 24 (twenty-four) months from date of appointment.


Additional qualifying experience may be substituted for the required education on a year-for-year basis.


Three years of increasingly responsible professional supervisory experience with a minimum rank of Fire Captain with the Turlock Fire Department or three years of experience with a public agency comparable to that of a Battalion Chief with the Turlock Fire Department or any experience that would have provided the opportunity to develop the required skills, knowledge and abilities.


Possession of a valid California Driverís License in the category necessary to perform essential duties of the position is required at the time of appointment. Maintenance of a valid California Driverís license and proof of automobile liability insurance is a condition of continued employment.

Possession of Level 2 Certifications in Fire Management 2A, Command 2A and Certified Fire Instructor from CFSTES required at time of appointment,


Chief Fire Officer Certification from CFSTES (which includes Chief Fire Officer 3A, 3B, 3C, and 3D) within thirty-six (36) months from date of appointment.


At time of appointment to this position, incumbents must possess the physical ability and stamina to meet fire and safety protection line duties including: vision corrected sufficiently to drive City vehicles and apparatus and meet medical standards established by the Department of Motor Vehicles to maintain a Class C Driverís License, fine print and MDTís; hear well enough to identify mechanical noises, converse on the radio, telephone, and in person over incident noise; bodily mobility to crawl in attics, maintain balance on narrow platforms, climb ladders, make rapid transitions from rest to near maximal exertion without warm-up periods; use of hands and fingers to write, drive vehicles and administer medical treatment; must be able to lift equipment and people as necessary; free from any physical, emotional or mental condition that might adversely affect the ability to exercise the duties of the position; tolerate extreme fluctuations in temperature while performing essential functions; must perform physically demanding work in hot (up to 400 F), and humid (up to 100% humidity) atmospheres while wearing firefighting equipment which significantly impairs body cooling mechanisms.

Revised 8/95, 7/96, 8/00, 2/02, 1/08, 7/08, 8/08, 1/16

          For questions about City employment, please contact:

          Human Relations
          156 S. Broadway, Ste. 235
          Turlock, CA 95380-5454
          (209) 668-5150

          Monday - Friday, 8AM - 5PM

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